IT Assistant (m/f)

Duties

• Provide desktop support to computer users
• Manage the help desk by handling incoming calls and emails issues related to IT
• Maintain, monitor the backup operations and ensure that tape backups are done properly
• Check and verify that the antivirus software are being updated and running according to company policies
• Setting up new or replacement computers
• Installation and deployment of software’s
• Ensure that PC or network security issues are reported and dealt with in time
• Will be responsible to configure routers, switches, print servers and assess network performance
• Responsible to produce monthly report eg printing costs, call cost and asset tracking
• Evaluating new technologies and developing contingency plan for network failure
• Will be responsible to maintain a VOIP network, Firewall reports and video conferencing
• Contribute to departmental IT projects Monitoring of IT stationary across the country, continuous paper, tonners and IT related spares
• It maybe require to travel to the sites
• Assists in end of Month procedures

Requisites

• Comp TIA Network + Certification or Cisco CCENT/CCNA
• From 2 to 5 years of experience
• Knowledge of English

Notes

• Only short listed applicants will be contacted

How to Apply

• Apply online: bit.ly/2S7tiMI