Vaga

Customer Support Representative (m/f)

PRI - Precision Recruitment International

PRI is recruiting a Customer Support Representative (m/f), to be based in Maputo, Mozambique.
Duties
  • Listen to customers' questions and concerns and provide answers or responses
  • Take orders, calculate charges, and process billing or payments
  • Refer customers to supervisors or more experienced employees
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Review customer accounts and make changes, if necessary
  • Provide information about products and services
Requisites
  • Qualified diesel/earthmoving equipment mechanic or equivalent
  • B tech sales/marketing diploma or certificate
  • Two (2) years of experience
Notes
  • Only shortlisted applicants will be contacted
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