Key Account – Comercial/Sales (m/f)

Duties

• To maintain and expand relationships with Key Account customers (Assigned to a specific list of named customers – 25 Key Accounts)
• Responsible for achieving sales quota and assigned Key Account objectives
• Representing the entire range of Eazi company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met
• The Key Account Manager is responsible for the following:
• Secure the revenue stream of the business
• Execute the annual Key Account Sales plan
• Develop and maintain Long Term Contract rental
• Develop and maintain “Service Level Agreements”
• Budget and forecasting management
• Forecast Key Account stock requirements
• Deliver Turnover in line with or in excess of the Key Accounts Budget
• Develop potential within Key Accounts
• Convert key prospects who have strategic importance or offer valuable business potential
• Maximize strategic potential within the Key Accounts by utilizing National Service Network
• Maintain commercial policy
• Implement National and Regional Key Account Customer pricing and service level strategies
• Manage the customer relationships in an appropriate manner relative to their status
• Ensure credit management criteria of the business is adhered to
• Customer relationship management
• Build strong customer relationships with the Key Accounts
• Oversee call cycles to ensure Key Accounts receive premium customer service
• Monitor customer satisfaction
• Develop market intelligence and translate into market needs
• Drive product and service expansion opportunities
• Identify opposition threats and implement strategy to neutralize
• General Management
• Generate monthly reports regarding the performance of Key Accounts
• Information Flow
• Gather and distribute strategic account information to relevant managers
• Including Strategic account sites for management via Sales manager and his Sales Consultants and/ or Service
• Manager and his field service technicians
• Including Key account administration requirements for the Commercial Manager
• Keep in regular contact with the Sales Consultants to ensure service levels are received

Requisites

• 6 Years Sales experience of which 3 years involvement with Key Accounts Management in a business-to-business environment
• Mining/Construction/Industrial experience an advantage
• Rental Industry knowledge an advantage
• Sales and Marketing Degree (IMM)/Diploma will be advantage
• Working in a CRM environment an advantage
• Skills Required – Specific:
• Administrative
• Proposal generation and presentation
• Customer Reconciliations
• Pricing strategy and control
• Report Writing
• Organizing and Planning
• Must be highly organized and able to plan him and the team
• Must be able to work systematically and deliver outputs within prescribed deadlines
• Computer Literacy
• Fully computer literate, including Microsoft Office
• Communication
• Able to communicate verbally and in writing in English
• Other:
• Must have valid driver’s license
• Must have flexibility to work overtime where required
• Internal Competencies:
• Competency Level
• EaziT hire desk Training
• Do Customer Satisfaction, Communication and Telephonic Selling
• Do Machine Familiarization 1 & 2 and Selection
• Do, Teach MEWP U/S 243272 Training Do, Teach
• Train the trainer/Coach Do, Teach

Notes

• Only shortlisted applicants will be contacted