PROFESSIONAL CAREER SUMMARY: During 19 years of banking experience, I performed several roles related essentially to Digital Banking, namely as technician of Channels Banking and Call Center Departments for 5 years in Millennium BIM, Digital Channel Manager for 3 years in BCI, Product Manager in Marketing and later Head of Service in O&T Department for 5 years in Moza Banco and Digital Channel Head in Consumer Banking at Ecobank for 2 years and as Head of Transactional Banking and Cash Management at Ecobank for almost 5 years up to now. AREAS OF INTEREST Digital Banking; Project and Change Management; Marketing, products and Innovation; Business Analysis and Business support; Customer Services and Quality Management; Digital Retail Banking; Value Chain Champion and Trade Finance. KEY SKILLS AND COMPETENCES Team Spirit, Analytical, Proactive, Multi-tasking, Results Oriented, Team Player, Customer Focus, Project Management, Flexible, Communication Skills, Time management and Leadership. SOME KEY PROJECTS CARREID
Head Of Transactional Banking - Ecobank Mozambique
Mozambique
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Técnico de Informática com grande experiência no desenvolvimento de técnicas de resolução de problemas, execução de reparações e instalação de sistemas de som nos sistemas operativos Mac e Windows, assim como dominio do Microsoft Office (Word, Excel, PowerPoint, SPSS). Disponibiliza ainda conselhos práticos aos utilizadores no sentido de prevenir problemas futuros e prolongar a longevidade do produto. E estando a cursar na área de educação, tendo estagiado na disciplina de Moral e Cívica
Tecnico informatico
Maputo-Cidade
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