Collaborating, Learning, and Adapting (CLA) Advisor

Description

• With support from the Government of Mozambique (GoM) and international donors such as the Royal Netherlands Embassy, DFID, USAID, CIFF, and other private foundations, PSI has worked in Mozambique since 1995. PSI has implemented social marketing and behavior change communications to deliver prevention and treatment products and services across various health areas, including sexual reproductive health, HIV/AIDS, malaria, WASH, and cervical cancer. In Mozambique, PSI is leading the way in enhancing the private sector contribution to the health system and in developing the market for sanitation products in the northern region; supports the ministry of health in data use and quality assurance to boost the capacity of the health system to provide quality and sustainable healthcare; provides technical assistance to government and partners in advancing the self-care movement; steps up the adoption of digital health care solutions that bring care closer to communities The program has an annual budget of approximately $8 million, five offices in-country, and 100 staff.
• PSI Mozambique has identified the need for a CLA Advisor to improve the use of consumers insights for program adaptation and design, improve external and internal sharing of program learnings, enhance integration of programs initiatives, and promote a stronger learning and adaptation culture within the organization. Ensure the integration of learning and knowledge management approaches/practices into project planning, implementation, and reporting processes through PSI ongoing projects

Position Overview

• The CLA Advisor will work with the Director of Evidence and in collaboration with PSI Mozambique programs to collect, analyze and process both qualitative and quantitative program data, including insights from users, providers, and communities
• The goal of this position is to build the organization’s capacity to use CLA as a continuous process to improve performance and achieve its goals. This includes:
• Improving the quality of program delivery, by recommending adjustments in strategies, activities, and approaches
• Identifying unmet needs, gaps, and barriers that the users face
• Using the information collected and processed inform program design
• Developing lessons learned, best practices, and success stories to inform and inspire others

Duties

• Under the supervision of the Director of Evidence, the CLA Advisor will:
• Develop and implement a comprehensive CLA strategy and plan that aligns with PSI Mozambique's mission and goals and that is extended to the entire portfolio
• Conduct regular field visits to observe program implementation and use the appropriate data gathering techniques to derive meaningful insights from users, providers, and communities
• Facilitate the processing and analysis of program data and insights, through workshops with the program and evidence team, to generate learning, identify needs for adaptation and establish required actions
• Provide technical assistance and capacity building to program teams on using evidence for adaptive management, including integration of CLA practices and approaches in the PSI Mozambique project management cycle
• Identify best practices, success stories, and lessons learned to promote a stronger learning and adaptation culture within the organization
• Develop strategies for collaboration and knowledge-sharing (i.e.: communities of practice, round tables, learning events…), ensuring that PSI Mozambique improves the ability to tell better stories about data and insights

Anticipated Deliverables

• A comprehensive CLA strategy and plan that aligns with PSI Mozambique's mission and goals
• Regular reports on program data and insights to inform program adaptation and design
• Best practices, success stories, and lessons learned that promote a stronger learning and adaptation culture within the organization
• Collaboration and information sharing initiatives that improve the integration of program initiatives
• Regular updates on relevant information to internal and external stakeholders to improve external and internal sharing of program learnings

Detailed Breakdown of Days, Cost

• Activities - Days
• Field visits to observe program implementation and use the appropriate data gathering techniques to derive meaningful insights from users, providers, and communities - Days
• Facilitate the processing and analysis of program data and insights, through workshops with the program and evidence team, to generate learning, identify needs for adaptation and establish required actions - Days
• Provide technical assistance and capacity building to program teams on using evidence for adaptive management, including integration of CLA practices and approaches in the PSI Mozambique project management cycle - Days
• Identify best practices, success stories, and lessons learned to promote a stronger learning and adaptation culture within the organization - Days
• Develop strategies for collaboration and knowledge-sharing (i.e.: communities of practice, round tables, learning events…), ensuring that PSI Mozambique improves the ability to tell better stories about data and insights - Days
• Assembling the report - Days
• Travel from and to Maputo - Days
• Total Days
• Daily Rate (including Taxes) - MZN

Requisites

• Minimum of 7 (seven) years of experience in data analysis and program evaluation
• Experience with learning and adaptation
• Experience in both qualitative and quantitative data collection and analysis
• Strong skills in data visualization, report writing, and presentation of findings
• Experience in facilitating learning and adaptation processes
• Knowledge of the Mozambican health system and health programs is an advantage
• Strong communication, interpersonal and teamwork skills
• Proficiency in English and Portuguese is required

Description    Notes/Assumptions

• Internal RT Flights - Estimated travel for two people to/from Maputo to Nampula and Sofala (Paid by PSI directly to vendors)
• Transfers (home-airport-home) - Transport to/from airports (Paid by PSI directly to vendors)
• Per diem and accommodations (M&I) Lodging  -  4 nights for 1 person including lodging and M&I (Paid by PSI directly to vendors)
• The Criteria for evaluation of expression of interest (EoI) are:
• Evaluation criteria = 100 points Points
• Skills, experience, and training of the candidate - 20 Points
• Experience of doing similar fieldwork, data gathering techniques to derive meaningful insights from users, providers, and communities, facilitating the processing and analysis and reporting in the past - 50 Points
• Cost proposal (for proposals that pass the technical evaluation) - 30 Points

Notes

• Only shortlisted applicants will be contacted
• PSI will use the PSI/M Perdiem policy.
• Terms and Conditions:
• The position is a consultancy for a period not exceeding 06 months, conditioned to the good performance of the contracted candidate
• The position is part-time with a level of effort of approximately 15 days per month
• The consultant will be expected to work from the PSI Mozambique office in Maputo and travel to the field when necessary
• The consultant will report to the PSI Mozambique Director of Evidence and the Country Representative
• Please note that this ToR is a draft and can be modified to better meet the needs of the organization
• The CLA Advisor will propose approach and methodology using PowerPoint, considering that the estimated level of effort required is approximately 15 days per month.
• The proposal must be submitted by e-mail, in English

How to Apply

1. Documentation

• Interested candidates with the required profile should submit their application proposals, which should include the following documents:
• Technical (with relevance in the schedule of deliverables of activities based on the table above) & Financial (daily Rate) proposals must not exceed 5 (five) pages (excluding CV, Cover letter, diplomas and references) and must respond to what is requested in the ToR, and points that will be evaluated by the internal committee
• Application letter & CV (4 four pages maximum), with profile of the consultant (not the agency but the person who will carry out the work), Indicate why think you are the right candidate, and portfolio demonstrating experience with similar jobs in the past
• Copies of diplomas or certificates of academic qualifications and 3 references
• Q&A - Questions must be placed by email to procurement@psi.org.mz and will be answered promptly

2. Application

• Send your Documentation to propostas@psi.org.mz with the Subject line “RFQ01/PSIMOZ/2023 – CLA Advisor”