Contract Manager- Operation

Grindrod is recruiting a Contract Manager- Operation, to be based in Beira.

Duties

• Effective Management of operational process and contract/service level agreements
• Effective Customer Relationship Management
• Effective management of financial and administration requirements per contract
• Effective management of safety, health, environment and quality to ensure compliance
• Effective management of Human Resources

Input/Behaviours

• Develop and maintain procedures which relate to day to day operational requirements. Ensure compliance to existing procedures
• Measure the vehicle and equipment uitilisation against parameters of contract. Remedy sub-standard performance or improve existing levels to maximise vehicle uitilisation timeously
• Ensure proper routing of deliveries and scheduling of vehicles to achieve delivery targets as per customer requirements
• Vehicle downtime is monitored, controlled and kept to a minimum
• Monitor fleet constantly to ensure
• Vehicle, driver and cargo security
• Optimal usage of fuel
• No unnecessary route deviation
• Monitor licence renewals, staff legislative and contractual training to ensure compliance
• Manage and control vehicle maintenance by monitoring the scheduling of the maintenance program for contract vehicles to ensure proper maintenance of vehicles
• Monitor vehicle maintenance costs and ensure that costs are contained
• Ensure adherence to law and Company Policy with regards to hours of work, Break periods, Payment allowances, other conditions of work
• Monitor and analyse allowances and minimise costs
• Measure tyre CPK \'s monthly by considering km \'s travelled, write-offs and current replacement costs
• Attend to and manage tyre tracking and scraping requirements and tyre costs.
• Effective Management of service level agreements
• Audit the quality of service provided through personal interaction with the customer on an ongoing basis and timeous corrective action is taken when required
  Undertake effective client Relationship Management
• Comply with the appropriate generally accepted accounting principles, regulatory requirements and audit requirements
• Compile budgets and ensure effective budgetary control
• Monitor and manage costs
• Undertake accurate and timeous forecasting
• Analyse allowances and payments to minimize costs
• Calculate the amounts to be invoiced timeously according to the customer contractual agreements
  Compare actual cost and revenue figures to budget
• Ensure action is taken to remedy poor performance or to improve performance
• Screen all Suppliers by comparing cost effectiveness, quality of products and service
• Report weekly on projected contract revenue, kilometers and profits
• Monitor and reconcile
• Daily km \'s travelled
• Monitor fuel consumption on a daily, weekly and monthly basis
• Recitfy problematic vehicles or driver \'s
• Report on the performance of the contracts on a monthly basis
• Authorize and forward invoices received to accounts
• Provide for adequate accruals for invoices that will be received late
• Advise Management of any problems relating to outstanding Debtor amounts
• Ensure all Maintenance costs adhere to applicable maintenance agreements
• Manage housekeeping, safety and quality by ensuring that all audits are conducted regularly
• Manage accidents and insurance
• Ensure SMART system is maintained
• Evaluate accident/incident stats to establish trends, discipline and training needs recorded accurately and correctly, plans are put in place to remedy poor trends
• Report incident/accident trends on a monthly basis
• Undertake route cause analysis of incidents and accidents and report according to the set requirements
• Effective performance Management
• Measure Performance for each position
• Conduct regular performance reviews
• Coach and provide feedback on possible areas that can be developed or rectified.
• Ensure effective record keeping
• Ensure that adherence to disciplinary procedures by all staff
• Undertake disciplinary processes fairly
• Ensure that Grievance procedures are effectively implemented should employees have any Grievances
• Ensure all training updated on the matrix
• Monitor employees remuneration and benefits and compare the monthly staff costs with budgeted allocations
• Ensure that all remuneration is controlled and processed within the respective Payroll deadlines
• Ensure that the training plan is adhered to

Requisites

• Knowledge of Logistics and Fuel Industry management
• Knowledge of Transport equipment
• Knowledge of Fuel Management
• Knowledge of equipment Maintenance Management
• General knowledge of operations and the configurations of mechanical vehicles

Notes

• Only short listed applicants will be contacted