Mwani House is recruiting a Hotel Operating Manager, to be based in Cabo Delgado, Mozambique.
Duties
- Day-to-day control of the work of hotel employees. Organization of weekly shifts, control of entry and exit schedules, direction and supervision of the tasks performed by employees
- Control of stocks, inputs and outputs of products and inventories
- Control of restaurant and room boxes
- Ordering to the logistics manager, under the supervision of the general management of the hotel
- Supervision of the correct state of the facilities. Inform the person in charge of maintenance and general management of the hotel of possible incidents
- Customer Support. Reception of hotel guests. Follow-up during your stay and organization of your activities
- Supervision of the bar-restaurant service
- Control of reservations
- Possible organization of client transfers
- Report reports to the general management of the hotel
- Get the high standards of the hotel
Requisites
- English and Portuguese high
- Good presence and communicative capacity
- Leadership, commitment, organization and desire to learn and face new challenges
- Flexibility
- Demonstrated experience in Hospitality, especially in management of work teams and customer service
- Computer skills
Notes
- Only short listed applicants will be contacted