Human Resources Associate (m/f)

Description

• The United Nations High Commissioner for Refugees (UNHCR) is an international organization with the mandate to assist persons in need of international protection; asylum seekers; refugees; statelessness; and internally displaced persons. The UNHCR operation in Mozambique has its main office in Maputo and field offices in Nampula and Pemba. The working language in the UNHCR offices in Mozambique is English
• The Human Resources Associate will function under the direct supervision of the Associate HR Officer and will be responsible for the administration of national staff and Affiliate Workforce in Mozambique
• The Human Resources Associate will focus on elements within HR such as local Personnel Administration, Medical Insurance Plan (MIP), interpretation of HR Policies and Procedures, Protocol and Affiliated Workforce. The Human Resources Associate will need to have a good working relationship and ensure collaboration with Regional Bureau Human Resources Team and Headquarter Human Resources Units such as Personnel Administration & Payroll Section, Medical Service, Staff Welfare, Global Learning Centre and Affiliate Partnership and Recruitment Section
• The incumbent of the position, should possess sound knowledge of human resources management. Knowledge of UN policies related to human resources administration as well as the UN staff rules and regulations are highly desirable. The Human Resources Associate should be highly motivated in keeping up to-date with the changes in policies and procedures
• Excellent computer skills are very important especially in Microsoft Office
• English and Portuguese are essential for this Job Opening. In addition to the above any other official UN language will be an added advantage
• Category/grade: General Service, G6
• Post Number: 10034518
• Type of contract: Fixed-Term Appointment (FTA)
• The Effective Date of Assignment: As soon as possible

Duties

Human Resources Operational Support

• Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include:
• Administration of recruitment, assignment and separation of local staff in the AOR, in accordance with UN/UNHCR rules and procedures
• Update of personnel records in the Office, including MSRP entries into HR module where required
• Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entries into where required
• Contribution to workforce planning activities
• Provision of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance
• Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions

Assignments and Talent Acquisition

• Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC)
• Assist in organizing outreach campaigns to attract diverse applicants
• Track and report on recruitment and assignments activities
• Advice to staff and contribution to an inclusive work environment
• Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions
• Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements
• Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority
• Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues
• Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity

Duty of Care

• Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking record of staff and families to provide accurate information in case of emergency
• Administer UNHCR medical insurance plan for locally recruited staff
• Perform other related duties as required

Requisites

• Years of Experience/Degree Level:
• For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
• Field(s) of Education
• Not applicable
• Certificates and/or Licenses:
• Business Administration
• Office Management
• Human Resources Management or related field
• Relevant Job Experience:
• Essential
• Experience working in Human Resources. Knowledge of general HR policies, processes and systems
• Desirable:
• Experience in HR information technology systems and tools. Experience working with the United Nations
• Experience working in a multi-cultural setting
• Functional Skills:
• UN-UN/UNHCR Administrative Rules, Regulations and Procedures
• *IT-Computer Literacy
• HR-Administer/manage a large number of staff, preferably within the UN
• HR-Talent development
• HR-Provision of technical HR advice
• HR-Relationship Management
• SO-Learning Agility
• (Functional Skills marked with an asterisk* are essential)
• Language Requirements:
• Knowledge of English and/or UN working language of the duty station if not English
• Competency requirements:
• Core Competencies
• Accountability
• Communication
• Organizational Awareness
• Teamwork & Collaboration
• Commitment to Continuous Learning
• Client & Result Orientation
• Managerial Competencies:
• Empowering and Building Trust
• Judgement and Decision Making
• Cross-Functional Competencies:
• Analytical Thinking
• Political Awareness
• Change Capability and Adaptability

Notas

• Eligibility: Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.1). If you have questions regarding your eligibility, you may also contact the HR Unit
• In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies
• Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above
• Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy:
• Currently employed locally recruited UNHCR staff members holding a Temporary Appointment
• Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females)
• National United Nations Volunteers currently working for UNHCR
• National UNOPS and individual contractors currently working for UNHCR
• Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade
• Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post
• Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post
• Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment
• External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country
• Remuneration: A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org
• Submission of Applications: Interested internal candidates (Group 1 and Group 2) should apply through MSRP - Self-Service - Recruiting Activities - Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile
• Interested external applicants are also invited to apply online and complete the mandatory motivation letter. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. https://www.unhcr.org/careers.html - Careers - Career opportunities - Other Opportunities - Vacancies - sort by Location or search by Job Opening number
• Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and only candidates who have passed the test successfully will be called for oral interviews. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees)
• Applications will be accepted only via the online portals. Please do not send application via email
• The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application
• UNHCR strongly encourages qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality, and culture. All applications will be treated with the strictest confidentiality
• UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80