Human Resources Manager

Description

• Purpose of role: The Human Resources Manager will report to the General Manager and will provide the general day-to-day HR support for all aspects of the employee life cycle that includes all HR matters, Employee Benefits, Training and Development, and other HR administrative matters

Duties

Policies, Payroll & Performance Management

• Provide full spectrum HR support (Payroll, Compensation & Benefits, Recruitment, Work Permits, Leave, Letters, HR system)
• Prepare INSS and Tax (IRPS) submission
• Maintain & update employee/consultant personal files, contracts, and other employee information
• Provide day-to-day generalist HR support to the office and be involved in reviewing and developing relevant HR Policies and Procedures
• Review, recommend, benchmark, and enhance the Compensation & Benefits Program
• Implement HR toolkits (e.g. evidence-based interview evaluation, onboarding kit, performance appraisals, on-the-job training, grievance handling, workplace learning, etc.)
• Provide advice in relation to employee performance, conduct, and absence management
• Investigate, mediate, and record staff complaints, disputes & grievance incidents
• Maintains appropriate record-keeping to ensure compliance with the Country's laws and regulations

Recruitment & Termination

• Proper administration of full recruitment cycle
• Work with respective department heads to review & draw up job descriptions to advertise for job vacancies and conduct interviews
• Coordinate and conduct onboarding for new staff, such as liaising with respective departments on seating arrangement, system user ID, email account, server set up, insurance and orientation, etc.
• Proper administration of employee terminations, off-boarding, and exit interviews

Training & Development

• Administration and co-ordination of internal/external training programs
• Formalize competency framework and identify training needs
• Course registration and related follow-up with the course provider

Talent Engagement

• Develop compensation strategies and programs to attract, motivate, and retain a workforce
• Review needs of the workforce to recommend non-monetary benefits options to the Management
• Provide support to management in rolling out employee engagement activities to motivate employees to deliver superior performance in fulfilling organizational requirements
• Manage employee relations to achieve work harmony and progress towards organizational goals
• Analyze employee engagement data to identify trends and patterns
• Implement programs and initiatives designed to improve employee engagement
• Implement employee well-being workshops, programs, and policies
• Propose enhancements to employee well-being programs and initiatives
• Develop positive working relationships with people through strong interpersonal skills
• Conduct internal studies on organization’s workplace ergonomics

Management Reporting, Surveys, and Company Secretarial Matters

• Prepare HR budget
• Review headcount requirements with management for budget planning
• Participate in the Salary Survey
• Coordinate, prepare, and conduct presentations (HR-related) and take minutes in Board meetings when required

Procurement & Office Administration

• Lease review/Renewal
• Administrative oversight of the Admin Function and be involved in providing efficient and effective administrative support to the office and where necessary and appropriate, provide backup
• Administrative support to the office
• All other ad-hoc duties
• Provide confidential ad hoc advice assistance to employees

Requisites

• Degree in Human Resources Management preferred
• At least 5 -8 years of relevant experience in a generalist HR environment
• Experience managing/handling employee issues, grievance etc.
• Understanding and practical knowledge of Mozambican Labor Law
• Methodical and organized approach to administration and record keeping
• Driven, can-do attitude and goal-orientated with good problem-solving skills
• Proficient in MS Excel and Word
• Resourceful individual with the ability to work independently and under pressure
• Hands-on, self-motivated, and committed with a sense of urgency
• Great communications & interpersonal skills
• Excellent organizational skills and attention to detail
• Excellent talent recognition skills
• Word, Excel, Access database, and the payroll system
• Fluent in Portuguese and English

Notes

• Only shortlisted applicants will be contacted