IT Assistant (m/f)

Description

• The Academy is currently undergoing an exciting period of growth and is looking for a thoughtful, energetic and capable person to support the work of the Head of Academy in pursuit of excellent standards. This important role is key to the success of the Academy. If you are looking for challenging, enjoyable and rewarding work, alongside a friendly and hardworking team, we would very much like to hear from you

Duties

• Provides technical support in the use of  ICT (Software, Hardware and Network)
• Sets up and configure computers, peripherals and accounts assigning security levels
• Install software and undertake basic repairs both relating to software and hardware
• Guide teachers on integration of ICT in teaching learning
• Update Inventory List of all ICT equipment
• Ensure basic support / training for MS Office products
• Tests programs
• Troubleshoots, diagnose problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
• Maintain all users access request and authorizations (Windows, E-mail)
• Administer user accounts
• Set up and submit production jobs and edits and debugs computer output
• Provide basic troubleshooting on hardware, software and network devices
• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns

Requisites

• Degree in IT or equivalent with data processing training, computer operations training
• Three years of relevant experience (preferably in an educational institution)
• Knowledge of installation and configuration of windows server 2012 (shared folder, DHCP, DNS) windows 10 and other Microsoft Products
• Knowledge of LAN and Wireless Network
• The ability to think logically
• Problem solving skills
• Knowledge of a variety of hardware as well as software
• Willingness to fully participate in the life of the Academy
• Flexibility about working hours needed to fulfill requirements
• Excellent communications skills in English and Portuguese
• Valued additional assets: Experience working in a cross-cultural environment; Commitment to the co-curricular life of the school is expected
• Important skills: integrity, multitasking, organization and planning, ability to interact with diverse school community and team members across the organization

Benefits

• Salary and package to attract the best candidate

Notes

• Only short listed applicants will be contacted

How to Apply

1. Documentation

• Cover Letter
• Curriculum Vitae

2. Application

• Send your Documentation to Recruitment.Maputo@agakhanacademies.org with the Subject line “IT Assistant”