Network Enginneer

IS is recruiting a Network Enginneer, to be based in Maputo.

Duties

• Responsible for configurations, installations and decommissioning of services to corporate clients
• Maintain and troubleshoot customer specific MPLS based networks, including all ISP and telecom related services (Firewalls / mobility / Domains / Hosting etc)
• Provide support internal and external customer related service requests into the CRM (Siebel and ISPIC)
• Provide support to the GSC to solve client related issues
• Interfaces NOC and Satellite ops on operational matters and the provision of services
• Ensure that all sites are properly updated on Network Managements Systems
• Standby support of the core Network based on a scheduled roster
• Changes on core networking devices as per instruction from the central networking team which is governed by change control procedures
• Working closely with all Business Units and the New Business Development team in developing and rolling out new products and solutions
• Liaise with all stakeholders including client in delivering the client experience through continuous feedback
• Responsible for configuration management and leading the change control function

Requisites

Qualification and Requirements

• Strong background in ICT sector incl. TCP Networking , Wireless Networking
• Cisco Certification CCNA (Minimum )
• Degree/Diploma in Computer Science or Electrical Engineering
• Min 2-5+years’ work experience within a related capacity or relevant professional qualification
• Must demonstrate leadership and people management skills
• Experience in and Knowledge of Telecoms industry
• Thorough understanding of ISP environment

Key Competencies

• Strong Customer Focus
• Problem Solving and analysis
• Fluency in both English and Portuguese
• Willingness to work long hours under extreme pressure
• Ability to accept constructive criticism via strict peer review
• Available to travel

Notes

• Only short listed applicants will be contacted