Vacancy

Service Supervisor

PRI - Precision Recruitment International

PRI is recruiting a Service Supervisor, to be based in Tete.

Duties
  • Leading a team of Service Artisans to repair, service and maintain Earthmoving Equipment, power generation and components to Caterpillar standards and Customer requirement
  • Achievement of cost centre financial targets and Key Performance Indicators (KPIs)
  • Resolve internal customer queries
  • Effective control of cost centre expenses and WIP
  • Ensure effective communication between team and management
  • Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
  • Apply Warranty policies and procedures and Service Warranty investigations
  • Ensure Outputs of Service Audits are achieved
  • Apply Barloworld Equipment leadership philosophy
  • Achieve of a team environment that enables maximum productivity and profitability
  • Performance management of team
  • Competency development of team’s 1 hour training
  • On-the-job supervision
  • Safety of team
  • Reporting of team KPIs and prospects
Requisites
  • Grade 12
  • Mechanical Engineering Diploma or Degree
  • Qualified Artisan [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years post apprentice/learnership experience)
  • Leadership potential
  • Proven track record in leading a team of artisans
  • Business and financial acumen
  • Excellent admin skills
  • Solid planning skills
  • Sound business communication and presentation skills
  • Able to achieve results utilizing talent in team
  • Knowledge of SIS & ET or similar
  • Proficiency in Portuguese and English language
  • Proficient in Microsoft Office and Presentation Skills
  • Minimum 5 years experience in similar position
  • Mozambican Nationality
  • Age: 30 to 45
Notes
  • Only short listed applicants will be contacted
  • Kindly reference the source of this job post: emprego.co.mz
This vacancy is no longer accepting applications

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