PRI is recruiting a Service Supervisor, to be based in Tete.
Duties
- Leading a team of Service Artisans to repair, service and maintain Earthmoving Equipment, power generation and components to Caterpillar standards and Customer requirement
- Achievement of cost centre financial targets and Key Performance Indicators (KPIs)
- Resolve internal customer queries
- Effective control of cost centre expenses and WIP
- Ensure effective communication between team and management
- Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
- Apply Warranty policies and procedures and Service Warranty investigations
- Ensure Outputs of Service Audits are achieved
- Apply Barloworld Equipment leadership philosophy
- Achieve of a team environment that enables maximum productivity and profitability
- Performance management of team
- Competency development of team’s 1 hour training
- On-the-job supervision
- Safety of team
- Reporting of team KPIs and prospects
Requisites
- Grade 12
- Mechanical Engineering Diploma or Degree
- Qualified Artisan [Mechanic in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic) with minimum 5 years post apprentice/learnership experience)
- Leadership potential
- Proven track record in leading a team of artisans
- Business and financial acumen
- Excellent admin skills
- Solid planning skills
- Sound business communication and presentation skills
- Able to achieve results utilizing talent in team
- Knowledge of SIS & ET or similar
- Proficiency in Portuguese and English language
- Proficient in Microsoft Office and Presentation Skills
- Minimum 5 years experience in similar position
- Mozambican Nationality
- Age: 30 to 45
Notes
- Only short listed applicants will be contacted
- Kindly reference the source of this job post: emprego.co.mz