Supply Chain Officer

Duties

• Processes Orders /SRs according to the ICRC’s logistics and financial procedures in coordination with the Logistician
• Ensures that priorities set by the Logistician are followed
• Keeps requesters regularly informed about progress on their requests
• Records and files documents pertaining to the ordering process; registers and transmits claims and remarks from those requesting services
• Updates logistics relevant internal Logistics reports
• Contributes to supply-chain support for an assigned geographical area or specific group of products
• May act as a Statistician

Order Management / Supply Chain

• Receives, reviews and manage Supply Requests (SRs) in JDE in timely manner
• Checks SR against monthly i3 forecast before releasing to SO for stock managed items
• Follows up SRs from creation to delivery using ICRC tools, (Tableau SC dashboards and JDE order inquiry)
• Send order lines to the Warehouse for the pick & pack process when goods are available in stock
• Transfer SR upstream order lines to LON and GVA for non-stocked managed items
• Manage and review dispatch lead times for each destination regularly
• Liaise with other units within the supply chain securing finances, appropriate import-export procedures, transfer, warehousing and reporting of ordered items

In charge of Pemba Log Service task management (STM)

• Acts as primary focal point for the logistics’ STM
• Ensure received messages in STM are processed in due time
• Monitor the open tickets to be closed in due time
• Reporting: Updates the monthly internal order review reports (Upstream, downstream ..) and ensure the required actions are taken
• Channels all relevant information related to supply requests
• Staff coaching: Coaches, trains, and provide daily support for OSCAR light users within in Pemba and offices
• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position
• Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses
• Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image
• Takes responsibility for their own professional learning and development
• Provide a support to another ICRC side in the delegation when it is needed

Requisites

• Technical degree in logistics, administration or equivalent
• Good command of spoken and written English and Portuguese
• Computer literacy; good knowledge of Microsoft Office
• Knowledge of enterprise resource planning software an asset
• 3 years previous experience in administration or within a supply-chain or logistics department
• Good knowledge of the supply chain

Notes

• Only shortlisted applicants will be contacted
• We are looking for someone methodical, responsible, beneficiary-oriented, organized with good organizational skills, good sense of teamwork, good communication skills, commitment, initiative and respect for the ICRC's values
• We offer dynamic and rewarding work in a humanitarian and multicultural environment, with attractive salaries and social benefits, and opportunities for development through internal training
• The ICRC does not ask for any kind of benefit in exchange for a vacancy. The ICRC reserves the right to cancel any application resulting from illegal acts
• Please send your application: CV in English, cover letter, copies of diplomas/certificates