Workshop Supervisor (m/f)

Description

• To plan and coordinate machine turnaround in area of responsibility and to ensure effective operation of workshop cost recovery, affective HR Administration, scheduled maintenance, and customer relation
• key performance areas:
• Financial Management
• Financial management and control
• Operations Management
• Oversee assets and operational fulfilment
• Safety and Training
• Risk mitigation
• Customer Relations
• Build positive relationships with customers
• Organizational structure: Operational

Duties

• Cash flow management, expense control
• Actual vs budget analyses and reports
• Ensure that overall plan complies with Branch Strategies
• Maintain a rolling forecast of the income and expenses
• Ensure legal compliance
• Allocate resources in the most cost effective manner that maximizes return
• Report to manager weekly on performance of operational activities and follow up on action plans
• Ensure recovery of customer damages
• Operational management 1. Optimize Machine availability by allocating and repairing efficiently
• Ensure safety of equipment is maintained according to manufacture specifications and service bulletin update
• Benchmark quality standard to be instituted and maintained on equipment
• Ensure all equipment are serviced and maintained according to manufacture specifications
• Monitors and directs workshop for optimal performance
• Adhere to, execute and enforce relevant company policies, procedures, rules and regulations
• Monitor and review workshops performance through weekly, monthly and yearly reports
• Motivate workshop staff in accordance with HR policy
• Maximize the use and effectiveness of all company assets
• Ensure that all load tests and machine requirements are met
• Ensure that all assets are properly serviced and maintained
• Supplier relationships
• Maintain relationships with all the key local suppliers to the business for technical and service support
• Customer Service 1. Maintain customer relationship standards
• Safety & Training 2. Enforce procedures and process that ensure that every person who operates or drives an asset has the appropriate and legal license and training
• Maintain and control the occupational health and safety standards
• Maintain a culture of safety
• Have input on safety related issues in all aspects of the business
• Ensure all safety bulletins on equipment are carried out, documented and stored as per manufacturer specification
• Ensure all company assets are safe for use according to manufacturer specifications and OSH ACT

Requisites

• General management of team (Larger than 5 years) working in both technical and administrative roles
• Strong technical ability (preferably on the electrical side)
• Understanding of quality management
• Proficient with Microsoft Excel and other computer tolls
• English written and spoken
• Supplier relationships
• Good interpersonal skills
• Customer Service
• Ability to maintain customer relation standards
• Safety & Training
• Understanding of OSHAS and industry safety regulations
• Supervisory experience in a technical environment 3 years
• Been responsible for cost control of annual operational budget 3 years

Notes

• Only shortlisted applicants will be contacted