Business Operations Manager (m/f)

Duties

• Gain understanding on the initiation and commencement of the business in the Country
• Act as a strategic business partner, with ability to quickly develop knowledge of the local market and business conditions and take commercial decisions based on these information
• Perform market research, initiate and participate in partner meetings
• Perform technical testing of the product/app and act as part of the project team
• Develop and implement right processes and practices for whole operations in accordance with the legalities of the country
• Actively contributing to the development of company’s Business and Project plan, ensuring its alignment with the company´s global directions
• Lead the business and project plan execution together with the Project
• Management Team and proactively work with local market data to understand market’s needs and our user’s experience in regards of our products
• Initially strategize and implement financial budgets and resource allocations to keep the business running, but with cost-control consideration
• Provide a safe, secure and compliant environment for our users, partners and teammates
• Secure implementation of company’s rules and guidelines according to the business plan
• Play a significant role in a long-term planning, project status reporting, and implementing change control processes
• Achieving growth and long-term business development while keeping our users and partners in focus
• Drive and coordinate the project implementation process and secure that all tasks will be derived within time and quality scope
• Hire and develop business leaders and teams in the areas of responsibility
• Identify and develop talents and secure succession planning
• Perform commercial activities such as identification of potential service kiosks and other load channels, including formulation of service agreements

Requisites

• Master’s or bachelor’s degree in Business Administration, Operations Managementor related field
• Minimum 5 years of experience in overall project management and business operations
• Previous experience in project implementation/commercial role with proven analytical and numerical skills is required
• Previous experience rolling out commercial operations in new markets/countries is highly preferred
• Experience rolling out B2C mobile wallet or mobile money services is preferred but not required
• Experience in Telecom services organization or related industries preferred but not required
• Vast experience in developing and implementing business plans and action plans, working with budgets, providing clear direction and following up goals
• Experience in leading in a changing environment
• Proven record of being an excellent leader
• Excellent analytical thinking
• Ability to look at the big picture and create long and short-term planning initiatives
• Ability to recognize outside trends relevant for your local market and translate them into business opportunities
• Ability to build consensus and relationships among managers, partners, and employees
• Good communication skills with ability to influence and create energy and commitment within the organization and external partners
• Ability to build alliances and partnerships with other organizations
• Possess a strong performance and result orientation

Notes

• Only shortlisted applicants will be contacted