General Manager

Duties

• To effectively manage allocated contracts, ensure profitability and meet ongoing performance and key performance indicators as set out by respective contractual SLA’s; To grow the business organically and also outside current market and industries
• Financial Management:
• Cost control within budget parameters
• Ensure invoicing of revenue according to contractual agreements on various contracts
• Produce a budget for the contract annually
• Review and manage budget quarterly
• Review and update daily forecasts on revenue tracker and KPI dashboards
• Debtor and Creditors management
• Manage the day to day costs of the contract. i.e. tyres, fuel, fleet
• Ensure the operation is profitable by influencing day to day activities to meet budget
• Collate and submit a full month end report (revenue pack)
• Critical Outcomes:
• Analyse and monitor revenue, cost and profit and implement corrective and preventative strategies to achieve budget targets
• Manage compliance on the audit reports
• Forecast, developing objectives, developing strategies, programming, scheduling, budgeting, developing policies and developing procedures & processes
• Operations Management and Operational Excellence
• Planning, Organising, Leading, Controlling
• Meet Service Level Agreement required for each contract
• Maintain and monitor operating Processes and Procedures and identify solutions to solve any deviations from operating processes and procedures
• Identify improvement opportunities and deliver on improvement opportunities
• Analyse operational data and benchmarks internally and externally
• Develop and implement risk mitigation plans and keep updated
• Prepare and submit general and monthly reports
• Operate the contract to ensure compliance for all internal and external audits
• Comply with corporate governance
• Critical Outcomes:
• Pre-determines the operations function and course of action so that it’s resources are used optimally
• Arranges, delegates and organizes the work to achieve the purpose of the job so that the work is performed effectively by those who are held accountable
• Influences subordinates so that they perform effective work for which they are held accountable
• Assesses and regulates the work in progress and results achieved so that corrective action is taken to ensure that all departmental objectives are met
• Internal Audit and Customer Audit results in line with Business Unit targets
• Business Development and Marketing:
• Arranges annual customer audits
• Communicates service level achievements to all parties
• Understands the Company’s business plan and implements a marketing strategy around this plan
• Understands the customers supply chain and offers markets value adding services
• Develops business models
• Develops strong relationship with customers at the appropriate level
• Monitors customer service levels (applies preventative and corrective strategies and actions
• Critical Outcomes:
• Grow business not only in current market but aim to diversify operations to maintain profitability
• Customer Relations Management:
• Ensure and maintain an ongoing operational working relationship with the customer
• Create an environment of customer intimacy
• Manage Service Level Agreements with customers
• Critical Outcomes:
• Thorough understanding of the relevant contracts and customer requirements and SLA’s
• HR/IR/Staff Management:
• Manage the onsite operational processes in terms of Policies & Procedures, Performance Management, Training & Development, Recruitment, Manpower Planning, Discipline, etc.
• Create an effective working environment, and set a tone for the management of contracts
• Represent the company and embrace the Grindrod culture
• Conducts periodic performance evaluations in accordance with company requirements
• Plans and approves leave for all direct reports
• Evaluates resource deployment and takes appropriate corrective action
• Performs disciplinary interviews and enquires when required
• Performs job interviews and participates in candidate selection
• Critical Outcomes:
• Ensure effective management and deployment of all staff aligned to Company requirements and standards
• Relationship with the stakeholders
• Vehicle Maintenance:
• Manage and monitors and all planned vehicle maintenance activities
• Manage and monitors and vehicle availability and takes corrective action as required
• Provides feedback to Management regarding condition and future maintenance requirements related to the national fleet
• Liaises with National Maintenance Manager on fleet maintenance and costs
• Performs ad-hoc vehicle inspections and audits
• Report the fleet status and down-time daily to the COO and CEO
• Critical Outcomes:
• Maintenance standards, policies, procedures compliance and all regulatory requirements are met and adhered to at all times; Fleet standards are maintained at all times and optimised use of human resources
• Minimise down time, maximise fleet availability, track daily spending, budgets are adhered to and appropriate management of all company assets, resources, infrastructure and inventory under your direct control

Requisites

• Management Degree or related areas
• Tertiary Qualification in Logistics/Transport/Supply Chain
• Effective financial management and reporting
• Efficient operations management and reporting
• Effective and pro-active management of customer relationships
• Effective management of safety, health, environment risk and quality legislation and procedures
• Effective management of human resources
• Knowledge of relevant Labour Legislation
• Fluent in English/Portuguese
• Solid Information Technology
• 8-10 Years transport management experience
• Sound knowledge of logistics, warehousing and distribution
• SHERQ Management
• Marketing/Business development – organic and new business and industries
• Effective resource management
• Effective asset management and care
• Optimised utilisation of resources
• Strong report writing skills (Excel and Word)
• SAP MM experience advantageous
• Recognition and procedures agreements
• Union agreements
• The relevant Road Traffic legislation

Notes

• Only short listed applicants will be contacted