Head Public Sector and IDG Banking (PSB)

Duties

• To be responsible for the strategic planning, implementation and monitoring/controlling of national sales strategies and financial targets for the Public Sector Banking (PSB) segment
• The PSB portfolio comprises:
• National government
• Regional councils
• Local authorities
• State-owned enterprises (parastatals)
• Foreign missions
• Educational institutions (public and private)
• Selected non-governmental organizations
• To service and support existing public sector customers and generate new business
• External relationship management:
• Ensures effective regular contact with existing and potential customers with an aim to developing a pipeline of customers within PSB
• Ensures that existing clients are retained
• Internal relationship management:
• Ensures engagement at all strategic and operational levels within PSB
• Ensures that internal stakeholders (e.g., Fleet, VAF, Business Online, Product, Business Lending, Credit, etc.) understand the Public Sector segment strategy by ensuring regular communication with the stakeholders
• Ensures the alignment of internal stakeholder’s activities and strategies with Public Sector activities and strategies
• Business growth:
• Proactively identifies and sells additional value-added solutions to the existing clients
• Identifies sales opportunities within the segment for other areas of the Bank (e.g., Personal Markets and Banking)
• Supports the country in harnessing intellectual capital and operational systems to achieve the successful delivery of strategic business objectives
• People management:
• Responsible for inspiring, motivating, leading and managing the team
• Responsible for the recruitment, development, and retention of relevant skills in order to meet the business needs
• Ensures the effective selection of staff by matching the skills and competencies to the requirements of the job
• Ensures skills assessments and competency-based training takes place as and when required
• Builds organizational capabilities through evaluating likely future requirements and ensuring that individuals are provided with the best possible development opportunities in line with these
• Creates an environment in which learning and development are emphasized and valued
• Takes personal responsibility for coaching and mentoring others
• Effectively delegate authority and responsibility, in line with business objectives, to ensure the empowerment, motivation, and effectiveness of all direct and indirect reports
• Promotes a culture where the values of the Bank are seen to be ‘alive’
• Ensures the implementation of the leadership promise and employee engagement programme
• Encourages team members to express their views, resolves issues raised by the team, escalates issues if required, and provides feedback to teams on an ongoing basis
• Develops and maintains an open communication channel with direct reports and supports staff to foster greater co-operation and teamwork
• Monitors and manages the performance and development of staff within the area. This includes regular one-on-one feedback sessions, conducting mid-year and final performance appraisals, as well as the moderation and relative distribution of all appraisals for the team
• Drives the Talent Review Sessions and succession planning, in conjunction with Human Resources
• Fosters the transformation of the workplace and supports business in the achievement of the undertakings in the transformation scorecard
• Ensures staff are appropriately and consistently rewarded and recognized for their achievements and outputs
• Ensures that disciplinary action and grievances are addressed and aligned to the Bank policies and procedures

Requisites

• Knowledge of the principles and practices of business administration
• Knowledge of National Government and Local Government operations and policies
• Knowledge of the principles and practices of demographic, economic, or market research and community planning
• Knowledge of research and statistical analysis methods
• Ability to identify, analyze and recommend solutions for financial, operational, managerial and marketing needs of corporate businesses
• Ability to develop and maintain effective working relationships with corporate business clients, Government officials, community leaders and co-workers
• Ability to synthesize and use complex financial and technical information on business regulation and operation
• Ability to prepare comprehensive written reports on business strategies and related work
• Ability to lead others in the work of Business Banking
• Ability to plan, organize and complete special projects
• Extensive experience in credit/lending environment
• 7 years’ banking experience with specific focus on SME, Public Sector and Commercial Banking preferably in a management position and people management experience
• Proven track record of communicating with senior government officials, business leaders and diversity of stakeholders
• Experience in product pricing
• Experience in budgeting and forecasting
• Development and management of tactical sales plans
• Financial management experience

Notes

• Only shortlisted applicants will be contacted
• Submit your CV to the responsible Consultant Humberto Ricardo, humberto.ricardo@aldelia.com with the Subject line “1352-Head Public Sector and IDG Banking (PSB)”
• If you have not heard from us within 7 days of the above closing date, please consider your application unsuccessful