Learning Manager

Description

• VillageReach transforms health care delivery to reach everyone. We are driven by a vision of a world where each person has the health care needed to thrive. VillageReach’s goal is to reduce inequities in access to quality primary health care for 350 million people by 2030. We work with governments, the private sector, partners and communities to build responsive primary health care systems that deliver health products, information and services to the most under-reached. As a locally driven and globally connected organization, VillageReach has offices in the Democratic Republic of Congo, Kenya, Malawi, Mozambique and the United States
• VillageReach, in partnership with Bull City Learning, is launching the HPV Vaccine Peer-to-Peer Learning Initiative in Mozambique. This initiative is aimed at strengthening the capacity of staff at multiple levels of the immunization system to improve HPV vaccine uptake, particularly among out-of-school girls. The project will implement and evaluate two peer-learning approaches, both of which will require in-person engagement and facilitation while also leveraging digital tools and platforms to facilitate engagement between participants. Learning activities will take place in districts determined in coordination with the government. VillageReach will pay per-diem for travel and accommodation as required for carrying out learning activities
• VillageReach is seeking a Learning Manager for a fixed-term role of approximately 18 months, with a target start date of April 1, 2025, and an anticipated end date of September 30, 2026. The role of the Learning Manager is to implement the two peer-learning approaches by coordinating activities, providing facilitation and coaching, documenting lessons learned, and fostering engagement across both in-person and digital platforms. The ideal candidate will have experience working in health systems (ideally immunization systems), adult learning facilitation, and community engagement
• Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
• Supervisory Responsibilities: This position has no supervisory responsibilities

Duties

• Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time
• Organize logistics and facilitate in-person and virtual meetings for peer-learning approaches
• Moderate and encourage ongoing virtual engagement with participants through WhatsApp groups or other virtual platforms
• Provide insights and ideas to drive development of learning approach materials and tools, troubleshoot challenges, and implement strategies to sustain participation
• Capture key lessons learned, success stories, and best practices from the Learning Exchange and Peer Groups
• Support participants in creating and sharing documentation (e.g., videos, photo stories, reports) to disseminate learnings
• With support from VillageReach staff in Mozambique, coordinate with sub-national, facility, and community-level stakeholders to recruit participants for learning activities
• Monitor participant engagement and work with the M&E lead to track key indicators
• Participate in stakeholder engagement meetings
• Collaborate with and participate in regular program meetings with VillageReach staff based in Mozambique and globally

Competencies

• VillageReach has ten (10) Organizational Competencies that describe how we work together and get things done that are grouped into three strategic areas of Achieving Great Results, Setting Direction and, Bringing Others With you. For a full description, please download our Organizational Competency document
• Achieving Great Results:
• 1. Risk Taking and Innovation
• Key Behaviors: Comfort with ambiguity, curiosity, adaptability, unconstrained and undeterred creativity, resourcefulness.
• 2. Business Judgement
• Key Behaviors: Getting to root causes, understanding environment, navigating complexity and ambiguity, entrepreneurial energy.
• 3. Building Strong Teams
• Key Behaviors: Trust in Subject Matter Experts (SME’s); radical candor to resolve conflict, hold each other accountable as colleagues, focused on results, commitment to mission
• Setting Direction:
• 4. Compelling Communication
• Key Behaviors: Clear and evidence-based communication, audience adaptability, curious listener
• 5. Resilient Self Leadership
• Key Behaviors: Self-aware, plan how one shows up, emotionally intelligent, use one’s own agency and takes accountability.
• 6. Stewardship and Personal Alignment
• Key Behaviors: Take ownership, display ethical conduct, effective at resource management, alignment of personal objectives with organizational goals and mission, focus on continuous improvement and sustainability
• Bringing Others with You:
• 7. Influencing Leadership
• Key Behaviors: Cultivate trust, influences to make change, navigate the matrix structure
• 8. Radical Partnership
• Key Behaviors: Share information and credit, address conflict, increase impact through collaboration, political and contextual awareness
• 9. Cultivates a Growth Mindset
• Key Behaviors: Seek out diverse input, demonstrate flexibility in thinking and curiosity, embrace challenges, demonstrate persistence, seek learning opportunities
• 10. Cultural Intelligence and Inclusion
• Key Behaviors: Continuous learning and ally-ship across cultural lines, challenge prejudice and bias, modeled in one’s own behavior

Requisites

• Bachelor’s or Master’s degree in Public Health or a related field
• 3-5 years of experience in health program implementation, training facilitation, or community engagement
• Experience working with health staff, public health programs, immunization programs, or capacity-building initiatives
• Strong facilitation skills, particularly in workshops with diverse participants, peer-to-peer knowledge sharing, and participatory approaches
• Preferred - Knowledge of Mozambique’s immunization system structure and strategies and awareness of HPV vaccination
• Preferred - Experience moderating online learning communities, WhatsApp groups, or other digital engagement platforms
• Other Qualifications:
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups
• Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment
• Fluency in written and spoken English and Portuguese
• Strong communication, relationship management, and stakeholder engagement skills
• Strong organization skills and detail-oriented
• Experience working successfully independently and in team settings
• Ability to travel domestically for work (approximately 25-50% time for 5-6 months)

Competencies

• The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role
• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

Notes

• Only shortlisted applicants will be contacted
• Commitment to diversity & inclusion: VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce
• Compensation: VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire ab
• Environment and Physical Demands: VillageReach employees typically work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences across our USA, Kenya and Country Offices and location of other global staff, we have established core collaboration hours between 6am Pacific Time and 18:00 South Africa Time (GMT+1) Monday through Thursday. All staff, regardless of location are expected to be available between these hours. During Daylight Savings Time, this allows for 12 hours per week (3 hours/day) of collaboration time and during Standard Time, 8 hours (2 hours/day). We do not hold cross-office meetings on Friday
• We anticipate 25-50% travel between May and September, 2025 and in January and April, 2026. Otherwise, most work will be conducted at the office with occasional external stakeholder meetings