M-Pesa Territory Supervisor

Vodacom is recruiting a M-Pesa Territory Supervisor, to be based in Several Places.

Duties

• Effectively identify and recruit agents, business accounts and M-PESA users targeting key organizations and institutions. Recruit and manage relationships for Banks, financial institutions, chain stores and other business with national outreach
• Manage the M-PESA Agent Network by identifying & troubleshooting poorly performing outlets. Ensure all agents operate at their expected levels, as per key agent indicators; i.e. enough float, registrations and transactions
• Coordinate regular training for agents and agent staff and consumer training through road shows, trade fairs & targeted events
• Ensuring POS & merchandising material is effectively applied
• Ensure Achievement of set Revenue targets through attainment of agent support & strategy implementation, i.e. monthly, quarterly, annually
• Reporting weekly/ monthly/ quarterly & annual operational and management reports on revenue & completed ongoing and planned activities
• Ensure that M-PESA Agents comply with all VM standards and adhere to all the VM Policies & Procedures, at all levels (staff / shops / Stock / Finances / Reports etc.)
• Implement regular M-PESA Agent visits and Audits
• Supply reporting as prescribed by EHOD M-PESA Sales and Sales Director
• Communicate to the M-PESA Agents regularly via Trade Bulletins ensuring that they are always updated
• Work with Speed Simplicity and Trust

Requisites

• University Degree or equivalent qualification
• At least 3 years’ experience in sales or marketing role in a corporate multinational environment with an outstanding sales performance record
• Training in sales management, customer relationship management, business administration and team building courses, will be advantageous
• Experience in and Knowledge of Telecoms industry (advantage)
• Strong project management and reporting skills
• Strong Sales Planning Skills
• Strong stock management skills
• Driving license is a necessity
• ADVANCED proficiency in MS OFFICE MANDATORY
• Strong written and verbal communication skills (Portuguese and English)
• Strong interpersonal skills
• Advanced analytical abilities
• Negotiation skills
• Strong financial analysis and interpretation skills
• Strong Business Analysis skills
• Strong Project Management Skills
• Strong Customer Focus
• Ability to manage a team, and support staff (Team player)
• Result driven
• Writing and Presentation
• Socially confident
• Flexibility
• Self-motivation / Always Positive
• Drive to win (market leadership)
• Perseverance and dedication to goals
• Willingness to work long hours under extreme pressur

Notes

• Only short listed applicants will be contacted
• Kindly reference the source of this job post: emprego.co.mz