Operator Supervisor (m/f)

Description

• Purpose of the Position: To effectively supervise and coordinate Operators to ensure maximum operational efficiency and profitability for the business

Duties

• Monitor operators based on Tektra telematics and ensure corrective action where needed
• Escalate Warnings and Disciplinary issues to the and Operator Manager
• Log all breakdowns as received from operators to Field Services
• Re-allocating operators from site to site
• Ensure that operators hand their timesheets in on a weekly basis to contracts admin/debtors
• Escalate all additional expenses such as accommodation and travelling expenses to the and Operator Manager
• Ensure that each machine has been serviced and maintained (working together with Field Services)
• Completing call sheets per site with information on machines and operators/general notes
• Resolve customer queries on site
• Manage customer relations on site
• Ensure that all accessories are monitored and recorded
• Control of attachments daily
• Escalate all attachment issues to the Telehandler and Operator Manager
• Keep customer updated on progress of machine and breakdowns
• Managing and ensuring regular updates of machines, operators and accessories
• Escalate all damages and incidents to the Telehandler Manager together with photos
• To ensure that a professional image is always projected, i.e. grooming and company vehicle
• To ensure that the quality of service that Eazi Access Rental provides and the satisfaction of its customers, are treated with the utmost importance at all times
• To promote Eazi Access Rental and do everything possible to enhance its image
• To ensure that all duties are carried out safely and in accordance with all company and legal requirements
• To work in harmony with other employees in the Company
• To ensure that confidentiality in all Eazi Access Rental matter is maintained
• To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time
• Compliance to standard operation guidelines of Eazi Access Rental

Requisites

• Secondary School Certificate
• 1 year In-field operating experience in field
• 1 year Valid/previous license to operate telehandler
• 1 year supervisory/management experience
• Verbal communication
• Dependability
• Persistence
• Attendance
• Independence
• High Energy levels
• Rental industry knowledge and advantage
• Mining/Construction/Industry knowledge

Notes

• Only shortlisted applicants will be contacted