Sinfic is hiring a Solution Advisor, based in Maputo.
Duties
- The Technical Support specialist will be the single point of contact for the Help Desk to manage and control system related problems or questions, tracking and reporting in the form of support tickets, emails and direct phone calls
- College degree and a minimum of 1 years experience at similar functions are required (technical certifications are preferred)
- Excellent in English both oral and written is a must
- 22 to 35 years
Requisites
- Analytical skills that will allow the operative to recognize a system issue quickly and deal with it the most efficient manner
- Excellent communication, interpersonal, organizational and presentation skills
- Ability to work well under pressure and manage multiple tasks
- Self motivated, detail-oriented and organized
- Excellent computer skills, including experience with Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Experience supporting Internet based applications
- Understanding of GPS, GSM/GPRS, TCP/IP and very basic electronics
Benefits
- Attractive salary (depending on experience)
- Opportunity to join a dynamic, growing and profitable company
- Daily contact with partners from various countries and different cultures
- Excellent work environment and opportunities for career growth
Notes
- Applications must be delivered through e-mail