My background in facilities management has provided me with the excellent people and communication skills necessary to succeed in this field. I am able to arrange and coordinate site and equipment maintenance operations, manage multiple and large scale of movements of people and resources, and monitor activities to ensure complete and proper work is performed at all times. I am adept at directing warehouse and inventory operations. I'm able to work in conjunction with department managers to schedule and track relocation projects, supervise renovation and expansion activities, and provide support for special projects. I am a team player, highly organized and able to handle multiple tasks simultaneously
Managing project integration, stakeholders, and initiation Managing project scope Managing project schedule Managing project cost Managing project risk Managing project quality Managing project communications and procurement Managing talent in projects Project delivery and closure
Compliance, contracts, and regulation Implementing health and safety, and environmental management Tendering for construction work Pricing the project Planning the project Protecting the cash flow Quality management
Directed day-to-day operations of maintenance for office buildings and residential units, achieving a 35% reduction in equipment downtime within two years through robust preventive maintenance procedures and infrastructure upgrades. Supervised contractors across trades including HVAC, plumbing, carpentry, masonry, and pest control, ensuring compliance with safety protocols, building codes, and sanitation policies. Conducted biannual inspections to assess facility conditions, using detailed scope of work plans to address deficiencies and implementing improvements that reduced resolution times by 30%. Developed accurate CAPEX and OPEX forecasts, saving 12% annually through strategic resource positioning and efficient licensing management Maintained precise logbooks for maintenance activities, enabling faster emergency responses and ensuring compliance with regulatory requirements Overhauled wastewater and sanitation systems, contributing to sustainable infrastructure and reduced operational disruptions
Supervised maintenance for 50+ housing units, ensuring 90% tenant satisfaction within 6 months Led monthly site inspections to identify deficiencies, reducing safety non-compliance incidents by 60% year-on-year Managed property maintenance for 50+ housing units, achieving 90% tenant satisfaction by resolving concerns within a 24-hour response window and improving maintenance efficiency by 25% Conducted monthly property surveys to identify and address deficiencies, reducing safety non-compliance incidents by 60% year-on-year with actionable recommendations. Drafted and implemented detailed scopes of work for contractors, improving project completion rates and ensuring alignment with operational policies.
Reduced average maintenance resolution time from 48 to 24 hours by implementing a centralized complaint-tracking system within the first year. Improved Resident Engagement by organizing quarterly committee meetings with a 95% participation rate, addressing key concerns and achieving a 30% reduction in recurring complaints. Coordinated pest control, gardening, and sanitation services, adhering to Mozambican building regulations and enhancing living conditions for all occupants. Resolved tenant concerns within a 24-hour response window, fostering trust and a supportive living environment.
Oversaw day-to-day operations for office and residential facilities, achieving 100% compliance with Mozambican building codes and safety standards. Conducted quarterly inspections of embassy properties, addressing carpentry, masonry, and infrastructure issues to reduce complaints by 20% within the first year. Supervised service contractors for gardening, pest control, and general maintenance, ensuring high-quality outcomes aligned with embassy policies. Managed licensing and compliance documentation for embassy properties, enhancing operational efficiency and adherence to legal requirements