Updated on 15 April 2024
Summary
I am extremely well-spoken and well-professional. I regard myself as a social individual, assertive, and dynamic, and I will go to great lengths to produce work of consistently high quality and standards. I believe my years of experience have prepared me for the role. And as a dedicated customer support and call centre agent, I understand what is needed to keep the customer happy, and my experience has taught me to handle client concerns well. Also, I can multitask, and I am skilled at CRM systems and Beehive systems. I have experience in Ride-Hailing, telecommunication and upsale. And I have a strong ability to handle both inbound and outbound calls. troubleshooting, LiveChat, and all the social media chat.