A reliable IT professional with extensive practical experience of managing and directing ICT capabilities for medium to large scale enterprises to ensure effective and efficient business service delivery. Possessing a proven ability to administer and control the ICT operational needs for the business. A competent communicator with skills to relate with people at all levels and flexible to work well as part of a team and on my own.
Advanced computing and data security
Studying about business computing and networking
- Drive the general corporate IT direction for Africa Global Logistics Malawi across the country with over 120 IT Users - Ensure compliance to IT security policies and standards in line with the AGL Group - Manage over €300K IT annual budget to maintain sustainable and resilient infrastructure. - Ensure continuous ICT resources availability and supplier SLA management. - Co-ordinate Day-to-Day IT Support Operations for the business - Manage IT Service Management through Help-Desk Tool for incident and request management. - Manage the IT infrastructure from Client Devices, Server Platform and Network Devices across the country.