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Tomas Alberto ..

Updated on 09 June 2024

Summary

From 27th September 2017, Seles Manager ; Companie Premier SuperSpar BAIA MALL Main duties include: - Coordanete activities of wokers in the departament; - Recruitment & training of new staff; - Control daily sales to know the amount of stock to order from the warehouse; - Client and Supplies control; - Place orders from the local suplly; - Develop work plan for the workers throughjob description and maintain standard and discipline; - Client Relationship Management; - Provide customer service in order to increase client satisfaction. maintaining excellent relations with clients to generate revenues for additional business; - Develop relationships with key decision-makers in target organizations for business development. - Ensuring continuous interaction with the customer to make sure that areas of concerns can be worked upon for improved service levels. Ensuring speedy resolution of queries and grievances, maintaining excellent relations with clients to generate revenues for additional business. Developing and ensuring customer satisfaction by maintaining excellent TAT (Turn Around Time) for delivery and standard service quality norms.; - Create daily meetings to communicate improvements.changes, and disciplina.; - Check stock levels in the shelf and warehouse and carry out the respective order list; - Develop attractive and appealing display using contrast of colors.; - Balance logical and physical stock and investigate variations; - Rotate stock in the sales area as a way to generate return on investment; - Field price check in all categoriesto ensure that exact price are maintained ; - Identify items which the preice has to be raised or lowered and take the appropriate actions. 2010 to September 2017: Supervisor Assistant Premier SuperSpar( Premier gropu Mica). Main duties include: - Planning and logistics of all activities in the spermarket; - Prapare the department for the stock take; - Confirmation

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