Develop marketing plans to promote the HeSmart and its services, as well as potential funders and partners; Cooperate with the Management System Manager in handling complaints and promoting customer service in an efficient manner and in the shortest possible time; Seek new business opportunities by making commercial contacts by telephone and in person with potential customers; Operate various equipment related to administrative activities; Ensure hygiene, cleanliness, conservation and proper use of equipment and instruments used under your responsibility; Maintain, organize, classify and update files, archives, books, publications and other documents, to enable control and new consultations; Participate in a training program, when called upon; Perform other tasks compatible with the requirements for the performance of the function; Check the aseptic conditions of the workplace, from handling and allocation of samples to carrying out tests.